Here, you can select to restore your phone from an iCloud backup or from a Mac or PC. When you turn on the iPhone, you’ll follow the prompts until you get to the Apps & Data section. Once you’ve erased all the content on your iPhone, turn the device on to start restoring the backup.
Restore from an iCloud or computer backup If you don’t have a backup, you’re starting fresh and will need to manually download all your apps. Just be sure the backup is from before the malware was installed.
If you have a backup, follow the steps below to restore the backup. Once the process is complete, it will reboot as if it were a new phone. Follow the on-screen prompts to reset your device.To erase all content and settings from your iPhone, follow these steps: You’ll need to start from scratch and re-download apps and other items if you don’t have a backup. Note: Erasing all content and settings will erase all of your content - including contacts, pictures, and more. This will bring your phone back to its original condition when you purchased it. If your phone has become unusable due to malware, it might be worth it to erase all content and settings, even if you don’t have a backup. This is also an option even if you don’t have a backup. You’ll need to erase all your content and settings to install a backup version of your iPhone.
To begin restoring your phone, you will want to follow the steps to erase all content and settings below. Once you’ve verified that you have a recent backup, you will want to begin the restoration process. The benefit of restoring your iPhone from a backup is that you can go back to an earlier version prior to the virus being on your phone and still keep all of your important contacts, pictures, and more. You can also instruct your iPhone to conduct a backup at this time if you need a more recent backup.
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